Help index · Getting started
First login & change temp password
Sign in with the email and temporary password you were given, then set your own password.
Octone will not let you into the portals until a temporary password is changed.
Sign in
- Open Sign in at /login, or your company page at
/login/{slug}(the slug is on Company setup). - Enter the Email you were given.
- Enter the temporary password. Admins copy this once when they add you; landlords copy it once when they create the company. It is not emailed automatically.
- Click Sign in.
If the password is still temporary, Octone sends you to /change-password before any other page.
Set a new password
On Set a new password:
- Current password — the temp password you just used.
- New password (min 8 characters).
- Confirm new password.
- Click Save password.
You then land on the portal for your role: landlord → /landlord, owner/admin → /admin, manager → /manager, agent/user → /app.
If you lost the temp password
Ask an Admin to open Users and click Reset password for your row. They get a new temp password shown once — they must copy it to you.
Company owners: the landlord can open Tenants, select the company, and click Reset owner password.
